Jay Austin-Price

Sales

  There’s a name that stands out for his genuine warmth and unparalleled customer service: Jay. For the past 4 years, Jay has been the heart and soul of 864cars.com.au, a company known for its wide selection of quality pre-owned vehicles and a commitment to customer satisfaction in Hamilton, BRISBANE. Jay’s journey began in the automotive world when he joined 864cars.com.au as a young, eager salesman. From day one, it was clear he was different. His approach wasn’t just about making a sale; it was about making a difference. Jay’s secret was simple: he genuinely cared about people. He took the time to get to know each customer, listening to their needs, understanding their preferences, and guiding them to the perfect vehicle. One memorable story that captures Jay’s spirit involves a young couple, Sarah and Mike, who were first-time car buyers. They were nervous and overwhelmed, unsure about where to start. Jay welcomed them with a warm smile and a cup of coffee, immediately putting them at ease. He patiently walked them through their options, explaining the pros and cons of each vehicle in a way that was clear and honest. As they discussed their budget, Jay discovered that Sarah had always dreamed of owning a sporty hatchback but was worried it might be out of their price range. Instead of steering them towards something less desirable, Jay used his extensive knowledge of the dealership’s inventory and his negotiation skills to find a deal that worked perfectly within their budget. Not only did Sarah get the car of her dreams, but Mike also felt confident and satisfied with the decision. Jay’s dedication didn’t end with the sale. He followed up with Sarah and Mike weeks later to ensure they were happy with their purchase and offered his assistance if they needed anything. His follow-up turned out to be just as important as the initial sale, solidifying the couple’s trust and making them lifelong customers. Over the years, Jay’s reputation grew. Customers often came back to 864cars.com.au, not just for the cars, but to see Jay. His personal touch, his knack for remembering details about his clients’ lives, and his unwavering commitment to their satisfaction made him a beloved figure. Colleagues admired his work ethic and the way he inspired others to provide the same level of care. Today, Jay remains a cornerstone of 864cars.com.au. His story is a testament to what it means to combine professional expertise with genuine human connection. He’s more than just a used car salesman; he’s a trusted advisor, a community pillar, and a friend to all who walk through the doors of 864cars.com.au.